Group 4 You
Frequently Asked Questions
Q. How do you guarantee the best rates?
Due to the vast amount of foreign currency we purchase we have secured a panel of currency providers who we approach when buying our currencies. We offer a price comparison which allows you to compare our price against those of our competitors showing the difference we can make.
Q. What are the charges for this service?
There are no charges for using our services; there are no hidden costs, or commissions. We do not get charged by our bank, so we will not charge you.
Q. How do I know my money has been sent?
Once your telegraphic transfer has been sent, you will receive a Transfer Confirmation immediately, outlining the time, date, amount sent and beneficiary details. So you can file this for your own piece of mind.
Q. How long does my money take to get to the beneficiary?
Usually all our worldwide payments take up to 2 hours to reach the beneficiary depending on the time sent. Some destinations may take longer depending on the time difference to the country your payment is being sent to.
Q. How do I open an account?
To open a free no obligation account with our organisation, you can either call us and we can do this via the telephone, alternatively visit our website and open an account online.
Q. What is the best way to transfer money to you?
Bank to bank transfers are the only way to transfer funds to your account with us, this can be done online, via telephone banking or simply pop into your local branch. We do not accept cash or cheques.
Q. Do you offer any other services apart from Currency?
Yes we do. We are Currencies 4 You which is one arm of The 4 You Group. The 4 You Group also have Mortgages 4 You which can source different Mortgage Products, Insurance 4 You offering all types of insurance in the UK and Overseas, as well as this we have our own property portal which is Properties 4 You, which allows you to buy, sell, and even advertise properties. We are also currently in negotiations for other services we can bring to you.
Q. How do I become an agent?
To become an agent please visit the Affiliates section of our website, all you need to do is fill in the form and submit this over to us. Once we receive this a designated broker will contact you and inform you of all the benefits.
Q. How do I know my money is secure?
Foreign Exchange Regulations and Security is paramount as a foreign exchange and money service business, Currencies 4 You is registered by HM Revenue and Customs in association with SOCA (Serious Organised Crime Agency). SOCA is responsible for dealing with financial information concerning suspected proceeds of crime in order to counter money laundering or any suspicious activity. It is now a regulatory requirement that all institutions transmitting funds on behalf of others are registered to these organisations.
The regulations now in force are there to protect both the client and the company executing the transfer on behalf of the client.
Currencies 4 You fully comply with the regulations and our money service business registration number is: 12520726
All accounts used by Currencies 4 You to receive and send payments are FSA Regulated.
Q. Will my details be passed onto third parties?
No. We do not pass your details on to any third parties, under the Data Protection Act 1998
If you have any other questions or queries which have not been covered above please email info@currencies4you.com and we will be happy to answer your questions.
